Privacy Policy

What data we need

The personal data we collect from you includes:

• questions, queries or feedback you leave, including your email address if you contact www.truecrimemuseum.co.uk
• your email address and subscription preferences when you sign up to our email alerts
• how you use our emails – for example whether you open them and which links you click on
• information on how you use the site, using cookies and page tagging techniques

The legal basis for processing this data is to perform a service for customers of The True CRIME Museum.

Why we need it

We use Google Analytics software to collect information about how you use www.truecrimemuseum.co.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

• the pages you visit on www.truecrimemuseum.co.uk
• how long you spend on each www.truecrimemuseum.co.uk page
• how you got to the site
• what you click on while you’re visiting the site

We also collect data in order to:

• improve the site by monitoring how you use it
• gather feedback to improve our services, for example our email alerts
• respond to any feedback you send us, if you’ve asked us to
• send email alerts to users who request them
• allow you to make transactions
• provide you with information about our services if you want it

What we do with your data

The data we collect is used to inform our customers of The True CRIME Museum’s updates and news.

We will not:

• sell or rent your data to third parties
• share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of its processing at The True CRIME Museum Ltd., be transferred outside of the

(EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed
• request that your personal data is erased if there is no longer a justification for it
• ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with us.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Contact us or make a complaint

Contact us (info@truecrimemuseum.co.uk) if you:

• have any questions about anything in this document
• think that your personal data has been misused or mishandled

The True CRIME Museum
info@truecrimemuseum.co.uk
Palace Avenue Arcade,
White Rock,
Hastings,
East Sussex
TN34 1JP